Jun 13

There are a lot of people that I talk to who think that there is a secret formula to writing a job description. They read lots of books and study other people’s job descriptions for many hours. Then they strategize about how to game the recruiters who will interpret their jobs and the candidates, all in one job description. What they don’t realize is that the job description is not the same as a job ad. People often confuse the two and much to their disadvantage. You want your job description to carve out what the role entails, but you want your job ad to sell your company, job and team. These are two different things. I think that this is one of the reasons why the big traditional job boards are falling out of favor with job seekers.

To get yourself on the right track if you are in this strategic job description writing camp here are a few simple tips:

Think about your team’s narrative and the audience who you want to attract. Your job ad should spell out what you are about. If your team works really hard and earns big rewards (or expects to upon IPO or acquisition) then talk about it. If your team emphasizes fun and likes to play network games then talk about the games that your team plays and the things that you do for fun. If your team is more likely to have people leave for Harvard Business School then spell this out in your narrative.

Provide visual clues that substantiate your narrative. If your office is a dive, but there are lots of great neighborhood amenities nearby then show the neighborhood in a photo album. If the opposite is true then emphasize what you have going for you on the inside of the office. If you have a lounge with Foosball, Ping Pong, Rock Band, Arcade Games, etc. then put photos of these things in your job ad.

Tie the job ad into your company career website and provide a more detailed job description there. You should expand on the narrative and visual clues that you provide in your job ad on your company website.


Jun 12

There are decisions driven by business priorities, then there are decisions that are just difficult to make.  Being in business involves a lot of difficult decisions that have to be made every day. 


Jun 9

We live in web 2.0 world where data is free, but clicks are not, but that doesn’t mean that you should engage in shady business practices.  My beef here is primarily with ecnext because they are engaged in a shady business practice that I would liken to splogging.  However, both Indeed and Jobthread can put a stop to their shady business practice or at least make it easier for publishers and hiring teams to avoid beign tangled in your spammy web. 

Indeed needs to find a way for users of their job search widget to report spammy practices like the one that I encountered today.  If they don’t want to go that far then they should take the time to verify that publishers using their job search widget are not using it for spammy purposes.  Guidelines for publishers would be a good start.  For example: creat a policy that prohibits widget publishers from grabbing company names from their (Indeed) API and then listing ads that look like jobs or for just plain jobs from companies other than those associated with companies.

Here is what I’m talking about:

This is not ok:
Indeed Job Search [ Enter Keyword]  [Enter Location] Search
Acme, Inc. (pulled from Indeed’s API)
Ad Job - Work from Home
Ad Job - Job at Sprint

This is an ok use case:
Acme, Inc. Jobs(pulled from Indeed’s API)
Acme, Inc. Job #1
Acme, Inc. Job #2
End Acme, Inc. Jobs.

Ad…

This is an ok use case:
Acme, Inc. Jobs (pulled from Indeed’s API)
No listings found.
End Acme, Inc. Jobs.

Ad …

One such user that is currently abusing the Indeed Jobs widget is a company called ecnext that is based in Westerville, Ohio.  Their phone numbers are 614-682-5103 (main line) and 614-682-5105 (customer support).  They are an an online advertising company owned by Hoovers that publishes sites like Goliath, Manta and Standards and Poors.  They have a B2B relationship with Indeed.com that allows them to pull data from Indeed job listings (via API). 

What ecnext does with that data is identical to what sploggers do with the content that they lift from other publisher sites. ecnext pulls the data from Indeed’s listings, creates company profiles, then puts ads under the name of the company.  The ads are for other jobs - work from home, competitors, etc.  My example above is from their Goliath website. 

The company doesn’t get a voice in this and this is really bad because it makes it look like the company is either a staffing agency or worse - a scam operation selling work from home opportunities.  The case that showed up under one company that I looked at today (on Goliath) included work from home opportunities and jobs at Sprint like in the example above.  The company that I looked at had no affiliation with either work from home opportunities or Sprint.  This is very misleading and is used to improve the site’s SEO and ad revenue.

I called Indeed and they said that they would consider giving companies and opt-out option, but gave no promises.  This is a major headache because Indeed gets their jobs from other companies like Jobthread, a site that doens’t tell publishers or job posters that their content is going to be leveraged by a 4th party (ecnext).  The content is so far upstream by the time a company is hit with the problem that someone would have to contact a variety of publishers independently to get the problem resolve.

In any case, ecnext goes up in my hall of shame right next to the sploggers that shamelessly rip content from publisher sites and then attempt to re-monetize it.  I’ve been supportive of both Indeed and Jobthread because they provide much needed tools to job seekers and help hiring teams by simplifying the job posting process, but if something doesn’t change (on both ends) then they are going to lose my support.


Jun 5

I was talking to someone a few days ago and we got into the subject of company culture.  There are company cultures that put fire in our bellies and ones that make us watch the clock.  Having spent time in the small business and startup community I’ve come to hear people talk about their “open company culuture” frequently.  It usually involves a spreadsheet and a talk about how the company has an open books policy that everyone in the company has access to.  A few quarters go by and the company doesn’t do so well and everyone gets bummed because the spreadsheet doesn’t change, despite rhetoric to the contrary.  It doesn’t have to be this way.  If you run a company you can have an open culture without exposing your financials (and yourself) to scrutiny. 

A great example of this popped into my blog reading this morning.  Andy Monfried, CEO of Lotame.com, posted a blog entry titled “4 Minutes and a Buzzer” today.  He talks about how the company has all team members to share an idea and have it debated for four minutes.  Now I’m not just throwing this out there to point out that it sounds interesting.  This sort of thing happens around the Lotame offices on a regular basis. 

The company is in the social media advertising space and doing some really innovative things.  If you ask the team where their most innovative ideas come from you will quickly learn that it is events like this that lead to many of them.